“There is one fundamental problem with all of these algorithms,” said Eli Finkel, a psychologist at Northwestern University who studies relationships.“They have set themselves up with an impossible task: They assume that they can take information from two people who are totally unaware of each other’s existence and determine whether they are compatible.Perhaps most interesting is what the dating site does with the data.
The promise is that there is a scientific method of systematizing all the mystery and happenstance of human attraction.
But all that science, it turns out, isn’t quite so scientific.
The Advertising Standards Authority (ASA) found the service could offer no evidence it offered customers a significantly greater chance of finding lasting love, and described e Harmony’s claims as “misleading”.
A billboard ad for the website on a London Underground platform seen in July said: "Step aside, fate.
e Harmony’s research team also conducts research on couples who met through the site.
e Harmony’s in-house psychologists and data scientists feed that information into machine learning algorithms that help match compatible users.
The ASA said consumers would interpret the claim "scientifically proven matching system" to mean that scientific studies had found that the website offered users a significantly greater chance of finding lasting love than what could be achieved if they did not use the service.
It noted that neither of the studies provided by e Harmony revealed anything about the overall percentage of its users who had found lasting love after using the website compared to other sources.
“People do end up on those sites looking for relationships, and we see that as our challenge,” says e Harmony CEO Grant Langston.
Langston says users gravitate toward the “swipe friendly” dating apps because the services are “cheap and easy.” But Langston says there’s one thing Tinder and Bumble will never have on e Harmony: 16 years worth of rich data.
It's time science had a go at love." It went on: "Imagine being able to stack the odds of finding lasting love entirely in your favour.