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When Telegraph Money spoke to one of Searchmate’s agents, we were told matchmakers would go to “great lengths” to find matches for singles, for example putting up posters in local sailing clubs (if the client listed sailing as a hobby), or even posting advertisements in newspapers. She said she sent several emails to Searchmate’s agents since November but did not hear back.In the meantime, she contacted the Citizens Advice Bureau, which provided some information on her consumer rights.

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Because of this it had suspended her account, even though she had not asked for this to happen.

Searchmate has now offered Aileen a full refund of £1,295.

He claimed to be a high flier in a major American toy firm, but then managed to convince her to give him £200 for medical treatment, encouraging her to take out credit cards.

“Getting sucked into this made me feel really stupid,” Aileen said.While it has a reputation for being an app that's more focused on hook ups than finding love, the fact that is has a staggering 50million active users means you're more than likely to find yourself a potential partner. Bumble is a more female friendly dating app, because it only allows women to start a conversation with their matches, cutting down on the amount of unwanted messages they receive from men.Men aren't allowed to approach a woman first, so it's up to the females to make the first move. OK Cupid is one of the biggest dating apps out there, although it has fallen out of favour since the launch of Tinder.Aileen was promised support from Searchmate’s highly experienced team of matchmakers, and a guaranteed minimum of 15 recommendations.Online dating scams: new tricks that fleece victims of an average '£9,589' But in November last year, Aileen felt a growing sense of disappointment as five months had passed and she had yet to meet any men.“My daughters said online dating wasn’t good for me anymore, so I started looking for alternatives.” Aileen then came across Searchmate, a bespoke dating service which featured on the first series of Channel 4's The Undateables.